Where To Buy

• Tickets are only available online via sistic.com.sg or the SISTIC hotline at 6348 5555.
• Purchase your ticket(s) early to secure a seat.
• Door sales will only be available for limited Rush Queue tickets at screening venues.

Ticket Confirmation

• You will receive your e-ticket via email.
• Simply present your e-ticket on your digital device to our front-of-house staff for entry.
• Please check the film ratings before booking your tickets. An ID check may be requested by our Front-of-House staff.

Ticketing Updates

• Check sistic.com.sg for daily ticketing updates to verify if tickets are still available.
• If you are facing issues, notify SISTIC by calling their hotline at 6348 5555.
• Email ticketing@sgiff.com for further assistance.

Refunds and Cancellations

• All film tickets are non-refundable and non-exchangeable.
• A refund will only be made for canceled and rescheduled films.

Arrive Early

• Please arrive on time. SGIFFriends Passholders and Ticket holders will be guaranteed entry on time.
• Latecomers will not be guaranteed entry. Your seat will instead be offered to the Rush Queue. In order to catch the screening, you will need to join the Rush Queue (see below).

• Try your luck at a screening if tickets are sold out online by joining the Rush Queue.
• Ten minutes after a screening’s start time, empty seats are released to those in the Rush Queue on a first-come, first-served basis.
• We recommend arriving for the Rush Queue no earlier than 15 minutes prior to the screening.
• Each person in the queue will be entitled to one ticket only and entry is not guaranteed.