The Assistant Industry Coordinator (Special Projects) is responsible for the planning and execution of talent initiatives and industry-focused events during the festival. This role bridges event planning with logistical execution, requiring strong communication skills and sharp attention to detail.

Period of Engagement: Contract for Hire 1 October – 19 December.

Interested applicants may send a copy of your CV, a picture of yourself and two references to recruitment@sgiff.com. Shortlisted candidates will be invited to an interview.

Job Scope:

Project Management & Coordination

• Coordinate special industry initiatives such as pitching events and industry presentations
• Develop and maintain detailed production timelines, event calendar and briefing documents

Guest Liaison & Communication

• Coordinate industry guest flights and hotel accommodation with the festival’s guest services department
• Create personalised itineraries for guests, aligning schedules across multiple departments
• Communicate directly with industry guests to send invitations and ensure guests are aware of their obligations

On-Site Event Execution

• Ensure events run on time and according to plan by managing logistics, guest arrivals, and flow of activities
• Coordinate with venue partners to oversee space readiness, including tech setup, visual signages, front of house, and accessibility

Skills & Qualifications:

• Background in production, event/ stage coordination, or arts management
• Strong written and verbal communication skills
• Strong organisational skills

The Venue Coordinator is responsible for the smooth operation of a designated festival screening venue. This is a public-facing, service-oriented position requiring excellent organizational and communication skills. The role oversees front-of-house operations, manages volunteers, coordinates audience flow, and ensures a welcoming and professional experience for filmmakers, guests, and ticket holders.

Period of Engagement: Contract for Hire 17 November – 8 December.

Interested applicants may send a copy of your CV, a picture of yourself and two references to recruitment@sgiff.com. Shortlisted candidates will be invited to an interview.

Job Scope:

Front-of-House Operations

• Oversee all front-of-house activities at the assigned screening venue
• Supervise and coordinate volunteers, ensuring tasks are clearly assigned and carried out efficiently
• Manage audience entry and exit, queues, and latecomer protocol
• Set up and operate the festival information desk at the venue

Ticketing & Accreditation

• Be familiar with festival accreditation passes, ticket categories, and donor/complimentary ticket policies
• Oversee badge holder ticket allocations and donor ticket procedures
• Manage rush queues and last-minute ticket resale processes in line with festival policy
• Check IDs where film rating restrictions apply
• Provide information and manage queries related to ticketing, screenings, and refunds (as per policy)

Guest & Audience Services

• Welcome and support filmmakers attending introductions or post-screening Q&As
• Provide basic concierge services for ticket holders and guests
• Handle public queries in a professional and service-oriented manner, including managing difficult situations tactfully
• Ensure programme booklets or QR codes for post-screening surveys are visible and functional

Coordination & Logistics

• Coordinate with the Screening Coordinator on door-opening/closing times and any schedule adjustments
• Monitor and report any delays, following established festival protocol
• Oversee supply management at the venue (e.g., water, stationery, merchandise, signage)
• Ensure wayfinding signs are clearly displayed and updated as needed

Skills & Qualifications:

• Strong interpersonal and communication skills; confident in engaging with the public
• Proven ability to supervise and motivate volunteers or small teams
• Service-oriented mindset with the ability to remain calm and professional under pressure
• Practical problem-solving skills; able to handle unexpected situations and difficult audience members
• Organized, reliable, and detail-oriented
• Previous experience in event management, hospitality, or customer service is preferred
• Availability to work evenings, weekends, and extended hours during the festival period from 26 November – 7 December.

FOH Volunteers are the first point of contact for festival-goers and play a vital role in shaping their festival experience. They represent the Festival by providing excellent customer service and operational support at our screening venues.

A compulsory in-person briefing and orientation will take place on 15 November 2025, 11am to 1 pm.

Commitment: Minimum of 4 shifts (up to 6 hours each) during the Festival.

Key Responsibilities:

• Manage the information desk and provide assistance to festival guests
• Support ticketing operations, including collection and verification
• Usher audiences and provide stagehand support during screenings and events
• Assist with crowd management to ensure a safe and smooth flow of patrons
• Support merchandise sales at venues
• Provide assistance to the Venue Manager and FOH team as required

Other General Requirements for All Volunteers:

• Preferably aged 16 and above (as of October 2025)
• Comfortable interacting with the general public
• Proactive, takes initiative, and works well in a team
• Possess a friendly, approachable, and service-oriented attitude
• Able to handle some physical tasks and irregular working hours

Event Volunteers are the heartbeat of SGIFF’s social and industry events, creating a welcoming environment for festival guests and ensuring smooth execution of our key gatherings.

A compulsory in-person briefing and orientation will take place on 15 November 2025, 11am to 1 pm.

Commitment: Minimum of 4 shifts (up to 6 hours each) during the Festival.

Key Responsibilities:

• Provide support at Festival networking sessions, receptions, parties, socials, and lunches
• Assist with guest registration, wayfinding, and festival-related queries
• Maintain the upkeep and hospitality of Festival Lounge and event venues
• Work closely with the Guest Relations and Events team to ensure a seamless guest experience

Other General Requirements for All Volunteers:

• Preferably aged 16 and above (as of October 2025)
• Comfortable interacting with the general public
• Proactive, takes initiative, and works well in a team
• Possess a friendly, approachable, and service-oriented attitude
• Able to handle some physical tasks and irregular working hours

Social Media Volunteers help bring the Festival to life online by capturing authentic festival moments for SGIFF’s digital platforms. They focus on creating real-time content that reflects the excitement and energy of the Festival.

A compulsory in-person briefing and orientation will take place on 15 November 2025, 11am to 1 pm.

Commitment: Minimum of 4 shifts (4 screenings, where you will need to be present before and after the screening to capture pre-screening moments and post-screening Q&As where applicable).

Key Responsibilities:

• Capture photos and short reel-friendly videos at screenings, Q&As, and Festival events using their personal mobile device
• Share content promptly with the Marketing team for social media use
• Highlight behind-the-scenes and audience experiences to complement official coverage

Key Requirements:

• Own mobile phone with good photo/video quality
• Some prior experience in social media content creation is a plus. (Editing skills are not required, though it would be a bonus)

Other General Requirements for All Volunteers:

• Preferably aged 16 and above (as of October 2025)
• Comfortable interacting with the general public
• Proactive, takes initiative, and works well in a team
• Possess a friendly, approachable, and service-oriented attitude
• Able to handle some physical tasks and irregular working hours

Photography Volunteers capture memorable moments of the Festival, showcasing SGIFF’s vibrant screenings, events, and exchanges. Their work is integral to documenting the Festival and sharing its spirit with a wider audience.

A compulsory in-person briefing and orientation will take place on 15 November 2025, 11am to 1 pm.

Commitment & Token of Appreciation:

• At least 3 sessions (earlier assignments prioritised on weekdays where possible)
• Stipend of $35 per session provided
• Photographers credited on the Festival website and future use of their images.

Key Responsibilities:

• Photograph screenings, masterclasses, post-screening discussions, networking sessions, and other Festival events
• Deliver high-quality images promptly for Festival use across media platforms
• Work closely with the Marketing team to cover key highlights and required deliverables 

Key Requirements:

• Must provide their own camera equipment
• Prior photography experience is strongly preferred

Other General Requirements for All Volunteers:

• Preferably aged 16 and above (as of October 2025)
• Comfortable interacting with the general public
• Proactive, takes initiative, and works well in a team
• Possess a friendly, approachable, and service-oriented attitude
• Able to handle some physical tasks and irregular working hours