FAQs

Early bird ticket sales will commence on 29 Oct, 12pm, while public sales will commence on 1 Nov, 12pm, and will take place via sistic.com.sg and the SISTIC hotline 6348 5555. 

1. Double check your screening date, time and venue. Our festival schedule may change, so ensure you have accurate information by checking SGIFF.COM.

2. Download SISTIC’s digital ticket to your mobile phone. You will need your tickets to get into the screening, and it is easier to download them at home before you arrive. 

3. Show up early – it’s General Admission this year! Read more about General Admission here. 

4. Have fun! You’re at a film festival. Our staff and volunteers are here to ensure the best possible festival experience for all audience members.

Q&A with filmmakers will be held in various screening venues in a live format.

Recorded Q&As for some films will be available during the Festival on SGIFF.COM, our Youtube channel and social media pages. More information on how to enjoy the Q&A with filmmakers will be available soon, please check back again for details.

All screening changes (including date, time, and location) are noted on SGIFF.COM after our schedule goes live on October 28 2024 at 7PM. If you have purchased tickets to a screening that has been changed or cancelled, you will receive a notification email from our Ticketing team.

Yes. Children are welcome to attend the festival. However, please check the Festival Guide or SGIFF.COM for film ratings before you make your purchase. Children and minors who do not meet the rating requirement will not be allowed entry into the screening. Tickets purchased will not be refunded. 

Children aged two and older require a festival ticket to attend a screening. Tickets are subject to regular festival pricing. Children under two years of age do not require a ticket if they are sharing a seat with an adult. Content advisories may be available for select films.

The Festival Lounge located at LASALLE College of the Arts is your home away from home, where you can relax, connect, and socialise with other cinephiles. You can also collect your merchandise at the Festival Lounge if you’ve purchased any online. Find out more about our merchandise here.

The screenings, forums and other fringe events will be taking place across the island.

Creative Cube @ LASALLE
LASALLE College of the Arts
Block C Level 1 #C101
1 McNally St
Singapore 187940

Capitol Theatre
17 Stamford Rd
Singapore 178907

Filmgarde Kallang
Kallang Leisure Park
5 Stadium Walk, Level 3
Singapore 397693

Golden Village Cineleisure
Cineleisure
Level 6
8 Grange Road
Singapore 239695

Golden Village Bugis+
201 Victoria St #05-01 Bugis+
Singapore 188067

Golden Village x The Projector Cineleisure
Level 5 & 6
8 Grange Road
Singapore 239695

LASALLE, The Singapore Airlines Theatre
LASALLE College of the Arts
Basement 1
1 McNally St
Singapore 187940

National Gallery Singapore
National Gallery Singapore
Singapore 178957

National Museum of Singapore
Gallery Theatre
93 Stamford Road
Singapore 178897

Oldham Theatre
1 Canning Rise
Singapore 179868

Shaw Theatres Lido
Levels 5 & 6
350 Orchard Road, Shaw House
Singapore 238868

Please refer to the screening schedule and venues.

Tickets for the 35th SGIFF can be purchased at sistic.com.sg or the SISTIC hotline 6348 5555.

You will need a SISTIC account to purchase tickets from the SISTIC website or from sistic.com.sg. Any tickets purchased from third-party websites and unauthorised resellers such as Viagogo, Stubhub, Carousell or similar websites may not be valid for entry at the venue. We strongly encourage you to purchase tickets from the official channels only.

We currently have the following bundle deals you can enjoy:

4 FOR $56*
Going solo or on a date? Discover fresh new perspectives with our 4-ticket bundle, perfect for exploring diverse films across our programme.

10 FOR 10% OFF*
This one’s for the hardcore cinephiles. Whether you’re gathering your friends or flying solo, enjoy 10% off regular ticket prices in a single transaction.

SGIFFriends*
Donate $5 and above to enjoy 10% off regular ticket prices. Join us as an SGIFFriend via donate.sgiff.com

Industry Pass*
Industry Passholders receive 10% of regular ticket prices. Purchase a one-day or three-day Industry Pass now vis sgiff.com

Concession
Students, National Servicemen, and senior citizens (55 years old and above) enjoy a $2 discount off regular ticket prices. Verification will be conducted at the door.

*All ticket discounts apply only to regular ticket prices and exclude the Festival Opening and Special Presentations. Please note that only one discount can be used per transaction.

Please check the film ratings for all films in the bundle before you make your purchase. All tickets are non-refundable and non-exchangeable after purchase.

All tickets are available for purchase online only, up till 5 mins before screening time. Tickets will not be sold at the venue.

Please check our website SGIFF.COM for ticket availability. Purchase your tickets online and check the film ratings before you make your purchase.

Our Rush Queue continues this year so that you can try your luck at a screening if tickets are sold out online. Find out more here.

Please contact SISTIC directly at 6348 5555. 

All tickets once purchased will be non-refundable and non-exchangeable. A refund will only be made for a cancelled or rescheduled film. Please check the film ratings before you make your purchase.

Only one discount code or promotion can be applied to your purchase.

The only exception is if you’re an SGIFFriends in the Emerald Tier who has donated $100 to $399 to SGIFF. You can use your $50 ticket voucher in addition to enjoying 10% off ticket purchases.

Doors will open approximately 10 minutes prior to each screening. We recommend that you arrive early for your screening so you have ample time to find the venue if it is the first time you are visiting, or to get the best seats as all screenings will be free seating on a first-come, first-served basis.

General admission refers to seating that is not assigned or reserved, and is occupied on a first come, first served basis.

This means that you will not be able to reserve a seat at the point of purchase. Please arrive early to pick the best seats in the house!

Yes, but you’ll have to join the Rush Queue.

Customers without tickets may wait in the Rush Queue as a last chance to see the film.
10 minutes after the screening start time, seats will be released to those in the Rush Queue on a first-come, first-served basis.

We recommend arriving at the Rush Queue no earlier than 15 minutes prior to your screening.

Each person in the queue will be entitled to one ticket only.

Please note that being in the Rush Queue does not guarantee entry to the screening and is on a first come, first served basis.

Other than ‘In Conversation’ dialogue sessions, forum events are free-of-charge.

You will need to register online to secure a seat for the Forum. Entry is not guaranteed if you do not register ahead of time.

For more information and to book your tickets, visit SGIFF.COM/forums-events.

The SGIFFriends membership is a way to contribute to the festival and a must have for anyone looking for increased engagement with the Festival. Find out more about how you can support the festival at donate.sgiff.com, or email us at partnerships@sgiff.com

Thank you for your support for the Festival. SGIFF is a charity committed to championing and nurturing Asian cinematic storytelling. We believe in the power of film as a tool to discuss historical and contemporary issues, and to shape society as a whole.

Find out more on how you can donate here